The Old Purchase Credits bookkeeping data check page identifies purchase credit notes that were created by the supplier some time ago but have still not been attached to a bill or refunded.
By reviewing the list of old purchase credit notes that Xenon Connect flags up on this bookkeeping data check page, you are able to deal with the unattached purchase credit notes appropriately.
There are various reasons why a purchase credit note may be showing up as unattached in Xero or QuickBooks Online, including the following:
View Purchase Credit Note in Xero or QuickBooks Online
For each old unattached purchase credit note identified, you are able to click the View button after which you will be taken directly to the applicable credit note within your bookkeeping account. This will allow you to investigate the item further.
Void or Delete Purchase Credit Note
If you determine, after review, that a particular purchase credit note has been created in error, it can be quickly removed from Xero or QuickBooks Online by clicking the “Void” or “Delete” button within Xenon Connect.
Please note that purchase credit notes that have been part-allocated to a bill or part-refunded cannot be voided. In this circumstance you will need to unallocate the payment or credit note from the bill first, before voiding the purchase credit note.
If you decide that a particular purchase credit note shown is ok to be left as unallocated, then you can click the “Dismiss” button to hide the item and prevent that specific credit note appearing again in the issue list.
Ignore Item for 30 Days
If a purchase credit note shows up as old and unattached, but you expect it to be allocated against a bill or refunded by the supplier soon, you can click the “Ignore (30 days)” button which will hide the item for 30 days.
After 30 days, if the purchase credit note is still unallocated, then the item will reappear in the list.
Show Dismissed Matches
You can recheck dismissed and ignored old purchase credit notes in Xenon Connect by enabling the “Show dismissed items” toggle.
This will allow you to add any dismissed or ignored items back to the main old purchase credit note list, by clicking the “Add back to issue list” button.
Search Text Filter
Use the search box to filter the old purchase credit note results in real time, based upon the text entered.
The results will also include any dismissed and ignored purchase credit notes.
Bulk Process Options
The following bulk actions can be taken by using the check boxes and Bulk Process Options drop down menu:
Within the Old Supplier Credit Notes section of the Settings page in Xenon Connect, the following preferences can be adjusted:
© 2021-2023 Xenon Connect Limited. All rights reserved - Terms - Privacy